Terms of service

Last updated: September 2026

These Terms of Service govern your use of chiflowliving.com (the "Site") and the purchase of products from Chi Flow Living, operated by Ikigai Lifestyle LLC ("we," "us," "our"). By using this Site or placing an order, you agree to these Terms.

1. Use of the Site

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on this Site. You agree to use the Site only for lawful purposes and not to interfere with its operation or security.

2. Products & Pricing

We make every effort to display product colors, sizes, and details accurately, but slight variations may occur, especially with natural materials like rattan, ceramic, and wood. Prices are listed in USD and may change at any time without notice. We reserve the right to limit quantities or refuse any order.

3. Orders & Payment

When you place an order, you're making an offer to purchase, which we may accept or decline. Payment is processed securely at checkout. Many of our items ship directly from our fulfillment partners, so items in the same order may arrive separately.

4. Shipping & Returns

Shipping timelines and rates are described at checkout and in our Shipping Policy. Returns and refunds are handled according to our Return and Refund Policy, linked in the footer of this Site.

5. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Ikigai Lifestyle LLC or its licensors and may not be used without our written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Ikigai Lifestyle LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this Site or our products. Our total liability for any claim is limited to the amount you paid for the item in question.